MADUAKO OBINNA MOSES

Results-oriented professional with expertise in Digital Solutions, Sales Management, and AI-driven strategies.
Owerri, NG.

About

Highly resourceful and results-oriented professional with over 10 years of diverse experience across banking operations, sales management, education, ICT, and digital solutions. Proficient in data analytics, graphic design, AI tools, and customer relationship management, leveraging technology and digital transformation strategies to drive significant organizational growth and operational efficiency. Adept at administrative coordination and passionate about continuous innovation to achieve business objectives.

Work

Afrobarn Foods Ltd
|

Sales Manager

Owerri, Imo State, Nigeria

Summary

Managed daily sales operations, monitored team performance, and implemented data-driven strategies to improve market penetration and increase revenue.

Highlights

Supervised daily sales operations and monitored team performance, ensuring achievement of monthly sales targets and operational excellence.

Developed and maintained robust customer relationships, contributing to a measurable increase in recurring revenue and customer loyalty.

Implemented data-driven sales strategies that improved market penetration by X% and enhanced product visibility across target markets.

The Blueskies School
|

Graphics Designer | Data Entry Officer | Classroom Manager | Moral Instructor

Owerri, Imo State, Nigeria

Summary

Managed diverse responsibilities including graphic design, administrative tasks, and educational support, contributing to institutional communication and student development.

Highlights

Designed impactful digital and print materials for branding, communication, and promotional campaigns, enhancing the school's public image.

Managed comprehensive classroom records, student activities, and administrative tasks, improving organizational efficiency and data accuracy.

Supported ICT and digital literacy initiatives, fostering technological integration among students and staff to enhance learning outcomes.

Provided moral instruction and mentorship, positively influencing student behavior and character development.

Emerald Food and Beverage Company
|

Direct Sales Executive

Owerri, Imo State, Nigeria

Summary

Leading direct sales initiatives and designing engaging digital advertisement materials to enhance market presence and drive sales growth.

Highlights

Designed compelling and visually appealing digital advertisement materials, significantly enhancing brand visibility and engagement.

Utilized advanced mobile sales applications to streamline order processing and reporting, improving operational efficiency by X%.

Applied strong negotiation and customer engagement skills to consistently drive sales growth and expand customer base.

Ecobank Plc
|

Teller / Customer Service Officer

Nigeria, Lagos, Nigeria

Summary

Managed high-volume cash transactions and provided exceptional customer service while ensuring strict compliance with banking regulations and supporting marketing efforts.

Highlights

Managed and reconciled daily cash transactions with high accuracy, minimizing discrepancies and ensuring financial integrity.

Delivered exceptional customer service and comprehensive account support, resolving inquiries and enhancing client satisfaction ratings by X%.

Ensured strict compliance with internal controls and banking regulations, mitigating operational risks and maintaining regulatory adherence.

Supported agency banking operations and POS services, contributing to expanded market reach and customer acquisition as a marketing officer.

National Youth Service Corps (NYSC)
|

Computer Analyst

Umudike, Abia State, Nigeria

Summary

Served as a Computer Analyst during national service at Michael Okpara University of Agriculture, applying technical skills to support organizational operations.

Highlights

Analyzed and maintained computer systems, ensuring optimal performance and data integrity for university departments.

Provided technical support to staff and students, effectively resolving IT issues and improving system uptime.

Assisted in data management and reporting, contributing to efficient information flow and informed decision-making within the institution.

Abia State Audit Office
|

Industrial Trainee

Umuahia, Abia State, Nigeria

Summary

Gained foundational experience in a public sector audit environment, supporting office operations and learning professional practices.

Highlights

Assisted in the preparation and review of financial documents, ensuring accuracy and compliance with established guidelines.

Supported audit teams in data collection and preliminary analysis, contributing to the efficiency of audit processes.

Developed a foundational understanding of public sector auditing principles and administrative procedures through hands-on experience.

Education

Michael Okpara University of Agriculture, Umudike
Umudike, Abia State, Nigeria

B.Sc.

Computer Science

Grade: Second Class Upper

Abia State Polytechnic, Aba
Aba, Abia State, Nigeria

National Diploma (ND)

Computer Science

Grade: Upper Credit

Awodi-Ora Secondary School, Lagos State
Lagos, Lagos State, Nigeria

Secondary Education

West African Senior School Certificate Examination (WASSCE)

Unity Primary School, Ajegunle, Lagos State
Ajegunle, Lagos State, Nigeria

Primary Education

First School Leaving Certificate

Languages

English

Certificates

AI for Beginners

Issued By

HP Foundation

Graphics Design

Issued By

BossEna Academy

Skills

Digital Marketing & Design

Graphic Design & Branding, AI Video and Image Generation, Digital Marketing, Content Creation, Digital Advertisement Design.

Artificial Intelligence & Data

AI Tools & Machine Learning, Data Analytics, AI for Beginners.

Sales & Customer Relationship Management

Sales Management, Customer Relationship Management, Negotiation, Customer Engagement, Mobile Sales Applications, Market Penetration.

ICT & Digital Literacy

ICT Training, Digital Literacy, Computer Systems Analysis, Embedded System Security.

Administrative & Operational Management

Administrative Leadership, Classroom Management, Data Entry, Record Keeping, Operational Efficiency, Compliance & Regulations, Cash Management, Daily Reconciliations.

Communication & Teamwork

Communication, Team Collaboration, Mentorship, Motivational Speaking.

Interests

Personal Development

Reading, Writing, Motivational Speaking.

Creative Arts

Graphics Design.

Projects

Embedded System Security Project

Summary

Undertook a project focused on enhancing security within embedded systems during B.Sc. studies, exploring methods for vulnerability protection and ensuring data integrity.

Computerization of Medical Laboratory Administration

Summary

Developed a system to computerize medical laboratory administrative processes during National Diploma studies, aiming to improve efficiency and data management within the healthcare sector.